NDIS Service Provider Empowering Independence. Supporting Your Journey. Pacific Community Care provides personalised disability and community support
services across Tasmania and Victoria. We work alongside NDIS participants,
families, support coordinators and healthcare professionals to deliver flexible,
person-centred supports that help individuals achieve their goals and
live independently.
Talk to Our Team Explore Our Services

WHO WE ARE

A provider that truly
walks alongside you

At Pacific Community Care, we believe great disability support starts with a genuine relationship — not a roster. We take time to understand who you are, what matters to you, and what living a good life looks like for you specifically.

Our dedicated and culturally diverse team of support workers, coordinators, and nurses brings both professional expertise and genuine warmth to every interaction — across Tasmania, Victoria & Western Australia.

NDIS provider-Pacific Community Care

NDIS SERVICES

Everything you need, under one roof

Every NDIS plan is different. We've built a service offering broad enough to grow with you, and personal enough to feel like family.

Supported Independent Living-1

Supported Independent Living

Your home, your support team, your independence growing — 24/7 rostered care matched to you.

Short Term Respite Care

Short Term Respite Accommodation

Planned and emergency respite — a genuine break with quality support throughout.

Complex Care

Complex Care

Specialist-trained, high-intensity support — no shortcuts, participant-specific protocols.

In-Home Support

In-Home Care

Personal care and daily living support at home — your routine, your dignity, your way.

Individualised Living Options

Individualised Living Options

Flexible, creative living arrangements built entirely around how you want to live.

Community Access

Community Access

Getting out, connecting, participating — in your community, at your pace, on your terms.

Community Nursing

Community Nursing

AHPRA-registered nurses delivering clinical care at home — wound care, medications, complex needs.

Support Coordination

Support Coordination

Independent coordinators who make your NDIS plan actually work — not just on paper.

Mental Health Support

Mental Health Care

Trauma-informed, recovery-focused psychosocial support — consistent, warm, strengths-based.

Disability Transport Support

NDIS Transport

Reliable, accessible door-to-door transport to appointments, activities, and beyond.

Hospital discharge

Post Hospital Discharge Care

Safe transitions from hospital to home — everything in place from day one.

OUR DIFFERENCE

Why families choose Pacific Community Care

01

Person-Centred Supports

Every participant receives support tailored to their goals, preferences and lifestyle.

02

Experienced & Compassionate Team

Our support workers are carefully selected, trained and committed to delivering quality support.

03

Flexible Service Delivery

Supports can be adjusted as circumstances and goals change.

04

Mental Health & Psychosocial Expertise

We have experience supporting individuals living with psychosocial disabilities, complex mental health conditions and recovery-focused goals.

05

Responsive Communication

Participants, families and support coordinators receive timely communication and ongoing collaboration.

06

After-Hours On-Call Support

We provide after-hours and weekend on-call assistance to ensure participants can access support when needed.

Our Clinical Experience

Conditions We Have Experience Supporting

Our team has experience working alongside NDIS participants living with a wide range of conditions and support needs — from psychosocial disabilities and mental health presentations to neurodevelopmental conditions, acquired injuries, and complex behaviour support needs. Every person’s experience is unique, and our support is always shaped around yours.

Psychosocial Disabilities

We support NDIS participants whose disability arises from a mental health condition — providing psychosocial recovery coaching, daily living assistance, community connection, and structured routines that support stability and recovery over time.

Schizophrenia

Our workers are trained in supporting participants living with schizophrenia — including medication prompting, structured daily routine support, community participation, and close liaison with treating psychiatrists and community mental health teams.

Schizoaffective Disorder

We support participants with schizoaffective disorder through both mood and psychotic dimensions — with consistent, trauma-informed workers and ongoing collaboration with the participant's clinical team.

Bipolar Disorder

Support that adapts to changing capacity across both poles of bipolar disorder — with flexible scheduling, clear crisis planning co-developed with the participant and treating team, and a sustained focus on stability.

Anxiety Disorders

We work with participants living with anxiety disorders — building community confidence at a manageable pace, reducing social isolation, and supporting participation within plans developed collaboratively with the participant's psychologist.

Depression

Patient, consistent, recovery-focused support for participants living with depression — maintaining structured routines, encouraging social participation, and staying present even when progress is slow or non-linear.

Intellectual Disabilities

We support participants with mild, moderate, and severe intellectual disabilities — building independence, life skills, and meaningful community connections through familiar, consistent workers who work at the individual's pace.

Autism Spectrum Disorder (ASD)

ASD-experienced workers who understand the importance of predictability, sensory considerations, and individual communication preferences — with consistency of workers and routines that enables trust and genuine participation.

Acquired Brain Injury (ABI)

Support for participants living with the cognitive, physical, and communication effects of ABI — with workers who understand the complex and often fluctuating nature of ABI presentations, alongside active allied health collaboration.

Type 1 Diabetes (alongside disability support needs)

Supporting participants managing Type 1 Diabetes alongside their primary disability support needs — including blood glucose monitoring prompting, dietary-aligned meal preparation, and coordination with the participant's endocrinologist and GP.

Complex Behaviour Support Needs

Qualified behaviour support practitioners who develop positive behaviour support (PBS) plans — reducing restrictive practices and improving daily quality of life, with all workers specifically trained before commencing support.

Community Transition & Post-Hospital Discharge

Experience supporting participants transitioning from inpatient mental health, acute, rehabilitation, and forensic settings — coordinating directly with hospital discharge teams to ensure all supports are in place before discharge day.

Psychosocial Support

Our Approach to Psychosocial Disability Support

Psychosocial disability support at Pacific Community Care is built on recovery principles — consistent, warm, and actively coordinated with treating clinical teams. Our psychosocial supports include:

Psychosocial recovery coaching

Daily living assistance

Medication prompting

Community reintegration

Please note: NDIS psychosocial supports complement — they do not replace — clinical mental health treatment. Pacific Community Care works in close coordination with the participant’s treating psychiatrist, psychologist, community mental health team, and GP at all times.

in their words

Real reviews from real participants.

"This service is genuinely caring and supports all of my needs. I'd recommend them to anyone."
Belinda P.
Hobart Participant
"This service is genuinely caring and supports all of my needs. I'd recommend them to anyone."
Belinda P.
Hobart Participant
"This service is genuinely caring and supports all of my needs. I'd recommend them to anyone."
Belinda P.
Hobart Participant

how it works

New to the NDIS? We make it simple.

Getting started with NDIS support doesn’t need to be overwhelming. Pacific Community Care walks you through every step.

01

Check eligibility

The NDIS is for Australians under 65 with a permanent disability. We help you understand if you qualify.

02

Get your plan

Work with an NDIA planner to develop your personalised NDIS plan and funding.

03

Choose your provider

Select Pacific Community Care — we handle the agreements and logistics.

04

Start growing

Your support begins, guided by your goals, reviewed regularly, always adapting with you.

Empowering people living
with a disability

 
21%

Average Traffic
Increasefor Clients

Cassie Carleton

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Cassie Carleton
- Doctor
Hazel Keech

“There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don’t look even slightly believable.”

Hazel Keech
- Doctor
Stefanie Rashford

“There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don’t look even slightly believable.”

Stefanie Rashford
- Doctor
Cassie Carleton

“There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don’t look even slightly believable.”

Cassie Carleton
- Doctor
Johnson Andrea

“There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don’t look even slightly believable.”

Johnson Andrea
- Doctor
Hugo James

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- Manager

Ready to start

Let's build your support plan together

Whether you are new to the NDIS or looking for a provider that truly cares — we would love to have a conversation. No pressure, no jargon, just a genuine chat.

Phone

(03) 6316 0000

Email

admin@pacificcommunitycare.com.au

Hobart

21 Ashwood Ct, Austins Ferry TAS 7011

Melbourne

22 tatarian road sunbury victoria 3429

Hours

Mon–Fri 9:00am–5:00pm
After-hours and weekend on-call support for urgent participant needs.

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