Your Trusted NDIS Provider in Melbourne

We’re an NDIS provider based in Melbourne offering disability support services to NDIS participants with diverse care and support needs. 

Who Is Pacific Community Care?

Pacific Community Care is a dedicated Melbourne-based disability support provider, built on the foundations of empathy, integrity, and a genuine desire to see our participants thrive. Our experienced team shares a collective vision: to promote inclusion, independence, and personal growth for everyone we support. We understand that people living with disability have distinct needs, and our role is to help meet these needs holistically.

NDIS Services Melbourne VIC

Our Approach and Philosophy

Person-Centered Care

We adopt a person-centered approach, recognizing that every individual has unique needs, preferences, and aspirations. By placing participants at the heart of everything we do, we ensure that our support is tailored to help them achieve their goals.

Empowerment and Independence

Our focus is on empowering participants to develop skills and confidence. We encourage active participation in decision-making processes, fostering independence and self-determination.

Cultural Sensitivity and Inclusivity

Melbourne’s rich cultural diversity is reflected in our practice. We provide culturally sensitive services that respect and celebrate the backgrounds of all participants.

How to Access Our NDIS Services in Melbourne

Simple Steps to Begin Your Journey

Step 1: Contact Us

Reach out via phone, email, or our website to express your interest.

Step 2: Initial Consultation

We arrange a meeting to discuss your needs, preferences, and goals. This can be conducted in person or remotely.

Step 3: Personalized Support Plan

Based on the consultation, we develop a tailored support plan aligned with your NDIS funding.

Step 4: Commencement of Services

Once the plan is agreed upon, we begin providing services at convenient times and locations.

Support Throughout the Process

Our team is available to guide you every step of the way, ensuring a smooth and supportive experience.

What Services Do We Offer?

We offer a comprehensive range of disability support services, including:

Personal Care is at the heart of our support offerings. We understand that daily tasks can present challenges, and we’re here to provide respectful and dignified assistance. Our Personal Care services include help with:

  • Personal Hygiene: Bathing, grooming, and toileting assistance to ensure you feel fresh and confident.
  • Dressing: Support with selecting appropriate clothing and dressing for comfort and style.
  • Mobility and Transfers: Assistance with moving around your home or community safely.
  • Medication Reminders: Ensuring you take your medications as prescribed.
  • Meal Preparation: Preparing nutritious meals that cater to your dietary needs and preferences.

Our compassionate support workers prioritize your comfort and independence, encouraging you to participate actively in your care routine whenever possible.

Navigating the NDIS can be overwhelming. Our Support Coordination services aim to simplify the process, helping you understand and implement your NDIS plan effectively.

What We Offer:

  • Plan Interpretation: We help you understand the details of your NDIS plan, including funding categories and entitlements.
  • Service Connection: Assisting you in selecting and connecting with service providers that best meet your needs.
  • Coordination of Supports: Managing appointments, scheduling services, and ensuring seamless communication between all parties.
  • Crisis Management: Providing support during times of change or crisis to maintain stability in your care.
  • Capacity Building: Empowering you with skills and confidence to manage your supports independently in the future.

Our Support Coordinators act as your advocates, ensuring your voice is heard, and your goals are prioritized.

Social engagement is essential for overall well-being. Our Group Activities provide opportunities to:

  • Socialize and Meet New People: Build friendships and engage with others who share similar interests.
  • Learn New Skills: Participate in workshops and classes that promote personal development.
  • Enjoy Recreational Activities: Join in on outings such as movie nights, sporting events, or cultural experiences.
  • Community Involvement: Engage with local community groups and initiatives.

We offer a diverse range of activities tailored to various interests and abilities, encouraging active participation and enjoyment.

Our Community Access services are designed to support you in participating fully in community life. We assist with:

  • Navigating Public Transport: Helping you travel confidently using buses, trains, or trams.
  • Attending Appointments and Events: Providing accompaniment to medical appointments, social gatherings, or community events.
  • Accessing Facilities: Supporting you in using community resources like libraries, gyms, or leisure centers.
  • Volunteering and Employment Support: Assisting with finding and engaging in volunteer opportunities or supported employment.

By reducing barriers, we empower you to explore new opportunities and embrace a more independent lifestyle.

Daily Living Support focuses on assisting you with routine activities to enhance your independence at home and in the community. Services include:

  • Meal Planning and Preparation: Collaborating on meal ideas and cooking together.
  • Grocery Shopping: Assisting with shopping for essentials, either in-store or online.
  • Budgeting and Finances: Providing guidance on managing personal finances and bills.
  • Learning New Skills: Supporting you in developing skills like cooking, cleaning, or using technology.

Our goal is to equip you with the tools and confidence to manage your daily life effectively.

A well-maintained home contributes to health and happiness. Our Domestic Assistance services help with:

  • House Cleaning: Vacuuming, dusting, mopping, and general tidying.
  • Laundry Services: Washing, drying, ironing, and folding clothes.
  • Organizing Living Spaces: Assisting in decluttering and organizing rooms.
  • Pet Care: Helping with feeding, walking, or caring for pets.

We work according to your preferences, ensuring your home reflects your style and comfort.

Independence often means having the freedom to go where you want, when you want. Our Travel and Transport Assistance includes:

  • Transportation Services: Providing safe and reliable transport to appointments, social events, or outings.
  • Travel Training: Teaching you how to use public transport systems confidently.
  • Planning Travel Routes: Assisting in planning and organizing travel schedules.
  • Accompanied Travel: Support workers accompany you during travel for added safety and assurance.

We aim to expand your mobility options, opening up new possibilities for engagement and exploration.

A clean home and a beautiful garden can enhance your quality of life. Our services include:

  • Indoor Cleaning: Deep cleaning, window washing, and appliance cleaning.
  • Outdoor Maintenance: Lawn mowing, weeding, pruning, and garden upkeep.
  • Home Repairs: Assisting in arranging minor repairs or maintenance services.
  • Seasonal Tasks: Helping with tasks like gutter cleaning or seasonal planting.

We ensure your home remains a pleasant and inviting space, both inside and out.

Caring for a loved one is a significant commitment. Our Respite Care services provide:

  • Temporary Relief for Caregivers: Allowing primary caregivers time to rest, attend appointments, or handle personal matters.
  • Professional Care for Participants: Ensuring continuity of support and engagement during the caregiver’s absence.
  • Flexible Scheduling: Offering respite care for short periods, overnight, or extended durations as needed.
  • Peace of Mind: Providing assurance that your loved one is in capable and caring hands.

Respite care benefits both the caregiver and the participant, promoting well-being for all involved.

Supported Independent Living (SIL) offers housing options that enable you to live independently while receiving the assistance you need. Our SIL services include:

  • Accommodation Options: Access to shared or individual living arrangements suited to your preferences.
  • Daily Support: Assistance with daily tasks like cooking, cleaning, and personal care.
  • Skill Development: Opportunities to learn and enhance independent living skills.
  • Community Integration: Encouraging participation in community activities and building social networks.
  • Customized Support Plans: Tailoring support levels based on your needs and goals.

SIL empowers you to live autonomously within a supportive environment, promoting confidence and self-reliance.

Frequently Asked Questions

Simply contact us via phone or email, and we’ll arrange a consultation to discuss your needs and how we can integrate our services into your NDIS plan.

Our support workers are carefully selected and undergo rigorous background checks, training, and ongoing professional development to ensure they provide the highest standard of care.

We strive to accommodate your scheduling needs, including support outside typical business hours. Please discuss your requirements with us, and we’ll work to arrange suitable support.

Yes, we celebrate diversity and are dedicated to providing culturally sensitive services that respect your background and traditions.

Our services are designed to be covered under your NDIS plan. We are transparent about any costs, and we’ll discuss all fees with you upfront.

Yes, with your consent, we encourage involving family members or caregivers in your planning process to ensure comprehensive support.

While our standard business hours are from 9AM to 5PM, we understand that support needs can arise at any time. Please contact us to discuss your specific requirements, and we will do our best to accommodate your needs, including arranging support outside of regular hours if necessary.

NDIS Participant
Travel and Transport Assistance Sydney

Why Choose Pacific Community Care as Your Melbourne NDIS Provider?

  • Local Expertise: As a Melbourne-based NDIS provider, we are familiar with the local community and resources, ensuring you receive support that is relevant and accessible.
  • Personalized Support Plans: We tailor our services to your individual needs and goals, providing flexible and adaptive support.
  • Experienced Team: Our compassionate and skilled staff are dedicated to delivering high-quality care.
  • Comprehensive Services: With a wide range of services under one roof, we simplify your support network.
  • Commitment to Empowerment: We focus on enhancing your independence, confidence, and participation in the community.

Contact Us