Complex Care Perth
Specialist-trained, high-intensity NDIS support in Perth, participant-specific protocols, registered nurse oversight and workers trained on your needs before they ever start a shift.
Local
Perth Team
24hr
Referral response
NDIS
Registered Provider
PER
Western Australia
What is it? Complex care, sometimes called High Intensity Daily Personal Activities under the NDIS, is support for participants whose needs require additional clinical skill and training. It covers things like enteral (PEG) feeding, complex bowel care, catheter and stoma care, tracheostomy support, ventilation and severe dysphagia management, always delivered under proper clinical governance.
When support needs are complex, the details matter enormously and getting them wrong isn’t an option. Pacific Community Care delivers complex care across Perth with the clinical governance, training and consistency that high-intensity support demands.
As a registered NDIS provider in Perth, our complex care is overseen by registered nurses and delivered by support workers who are specifically trained and signed off on each participant’s protocols before they begin. We don’t send unfamiliar workers into high-stakes situations.
We work hand in hand with Perth’s hospitals, community health teams, allied health professionals and specialists, so your care at home is a genuine continuation of your clinical care, coordinated, documented and safe.
Talk to our Perth team
- Perth CBD & greater Perth metro, WA
- (03) 6316 0000
- admin@pacificcommunitycare.com.au
Every participant’s support is tailored; here’s the range of complex care our Perth team commonly delivers.
Enteral (PEG) feeding
Safe management of PEG and enteral feeding under nurse-developed protocols and training.
Complex bowel care
Dignified, clinically governed bowel care for participants who require it.
Catheter & stoma care
Skilled catheter and stoma management with infection-control best practice.
Tracheostomy & ventilation
High-intensity respiratory support for participants with tracheostomy or ventilation needs.
Dysphagia & mealtime support
Mealtime management for severe swallowing difficulties, aligned with speech pathology plans.
Medication management
Careful, documented medication support with pharmacy and GP coordination.
Positive behaviour support
Support delivered within PBS plans, reducing restrictive practices and improving quality of life.
Registered nurse oversight
Clinical governance, competency sign-off and escalation pathways behind every shift.
A clear, supported path from first enquiry to ongoing support, no jargon, no pressure.
1
Clinical intake & review
A registered nurse reviews your clinical needs, plans and existing protocols in detail.
2
Protocol & training plan
We document participant-specific protocols and train the workers who will support you.
3
Competency sign-off
Workers are assessed and signed off on your specific care before they start — no exceptions.
4
Coordinated delivery
Support is delivered with nurse oversight and close coordination with your clinical team.
5
Ongoing clinical review
We review protocols and competencies regularly and whenever your clinical needs change.
Who complex care in Perth is for
- Participants requiring High Intensity Daily Personal Activities under the NDIS
- People with enteral (PEG) feeding, tracheostomy or ventilation needs
- Participants with complex bowel, catheter or stoma care requirements
- People with severe dysphagia who need specialist mealtime support
- Participants transitioning home from hospital with ongoing complex clinical needs
Conditions we support
Our Perth complex care teams support participants living with high-intensity clinical needs, including:
Spinal cord injury
Acquired Brain Injury (ABI)
Motor neurone disease (MND)
Multiple sclerosis (MS)
Muscular dystrophy
Cerebral palsy (high needs)
Ventilation & respiratory conditions
Degenerative neurological conditions
A registered NDIS provider Perth families trust for consistent, respectful, high-quality support.
01
Local Perth Team
Support workers, registered nurses and coordinators who actually live and work across the Perth metro, not a call centre in another state.
02
NDIS Registered
We work to the NDIS Practice Standards and NDIS Code of Conduct, with the audits, screening and safeguards that registration requires.
03
Person-centred, not roster-first
We build support around your goals, culture and routine. You meet your workers, and we prioritise consistency so trust can grow.
04
All plan types welcome
NDIA-managed, plan-managed or self-managed, the paperwork is on us, and switching to us is simpler than most people expect.
05
After-hours on-call
Real people answer after hours and on weekends, so urgent participant needs never wait until Monday.
06
Clinically connected
We coordinate with your GP, allied health, treating clinicians and hospital teams so your supports work together, not in silos.
Complex care is typically funded through High Intensity Daily Personal Activities and related lines in the Core Supports budget, and may be paired with community nursing funding. The exact mix depends on your assessed clinical needs. Our Perth registered nurses can help you and your support coordinator understand what’s required and ensure your plan reflects the true intensity of your support.
What is complex care under the NDIS in Perth?
Complex care in Perth is high-intensity NDIS support, often called High Intensity Daily Personal Activities, for participants with specialised clinical needs such as PEG feeding, tracheostomy care, complex bowel care or catheter and stoma management. It’s delivered by trained workers under registered nurse oversight.
Do you have registered nurses in Perth?
Yes. Our Perth complex care is delivered with registered nurse clinical governance. Nurses develop participant-specific protocols, train and sign off support workers, and provide escalation and oversight.
Are workers trained before they support me?
Always. Support workers are trained and assessed as competent on your specific protocols before they begin — we never send unfamiliar workers into high-intensity situations unprepared.
Can you support me at home after hospital in Perth?
Yes. We frequently support participants transitioning home from Perth hospitals with ongoing complex needs, coordinating directly with discharge and clinical teams so nothing is missed.
What conditions do you support?
We support participants with spinal cord injury, ABI, MND, MS, muscular dystrophy, high-needs cerebral palsy, respiratory and ventilation needs and other complex presentations. Contact our Perth team to discuss your situation.
How is complex care funded?
It’s usually funded through High Intensity Daily Personal Activities and related Core Supports, sometimes alongside community nursing. Our Perth nurses can help ensure your plan reflects the real intensity of your needs.
Hospital Discharge Support
Support Coordination
NDIS Transport
Speak with a registered NDIS provider in Perth today. Our friendly WA team is here to help you get the support you deserve- no pressure, just a genuine conversation.