We’re an NDIS provider based in Melbourne offering disability support services to NDIS participants with diverse care and support needs.
Our Melbourne team specializes in:
NDIS Support Coordination Melbourne – guiding you through your NDIS plan, connecting you with trusted local providers, and ensuring your supports work seamlessly together.
NDIS Plan Management Melbourne – simplifying the process of managing budgets, payments, and claims while giving you full financial visibility.
Personalised Care Services – flexible in-home and community support designed around your lifestyle and goals.
Every participant’s journey is unique — and our team is here to make it easier every step of the way.
We proudly support NDIS participants across Melbourne living with a wide range of health conditions and unique support needs, offering care that’s compassionate, professional, and truly local.
Physical disabilities
Intellectual disabilities
Neurological conditions
Sensory impairments
Mental health challenges
Chronic illnesses
Autism Spectrum Disorder (ASD)
ADHD support
No matter your condition, our goal is to provide compassionate care and expert NDIS support coordination in Melbourne that helps participants achieve their goals, build independence, and thrive within their local communities.
Person-Centered Care
We adopt a person-centered approach, recognizing that every individual has unique needs, preferences, and aspirations. By placing participants at the heart of everything we do, we ensure that our support is tailored to help them achieve their goals.
Empowerment and Independence
Our focus is on empowering participants to develop skills and confidence. We encourage active participation in decision-making processes, fostering independence and self-determination.
Cultural Sensitivity and Inclusivity
Melbourne’s rich cultural diversity is reflected in our practice. We provide culturally sensitive services that respect and celebrate the backgrounds of all participants.
Simple Steps to Begin Your Journey
Step 1: Contact Us
Reach out via phone, email, or our website to express your interest.
Step 2: Initial Consultation
We arrange a meeting to discuss your needs, preferences, and goals. This can be conducted in person or remotely.
Step 3: Personalized Support Plan
Based on the consultation, we develop a tailored support plan aligned with your NDIS funding.
Step 4: Commencement of Services
Once the plan is agreed upon, we begin providing services at convenient times and locations.
Support Throughout the Process
Our team is available to guide you every step of the way, ensuring a smooth and supportive experience.
We offer a comprehensive range of disability support services, including:
Personal Care is at the heart of our support offerings. We understand that daily tasks can present challenges, and we’re here to provide respectful and dignified assistance. Our Personal Care services include help with:
Our compassionate support workers prioritize your comfort and independence, encouraging you to participate actively in your care routine whenever possible.
Navigating the NDIS can be overwhelming. Our Support Coordination services aim to simplify the process, helping you understand and implement your NDIS plan effectively.
What We Offer:
Our Support Coordinators act as your advocates, ensuring your voice is heard, and your goals are prioritized.
Social engagement is essential for overall well-being. Our Group Activities provide opportunities to:
We offer a diverse range of activities tailored to various interests and abilities, encouraging active participation and enjoyment.
Our Community Access services are designed to support you in participating fully in community life. We assist with:
By reducing barriers, we empower you to explore new opportunities and embrace a more independent lifestyle.
Daily Living Support focuses on assisting you with routine activities to enhance your independence at home and in the community. Services include:
Our goal is to equip you with the tools and confidence to manage your daily life effectively.
A well-maintained home contributes to health and happiness. Our Domestic Assistance services help with:
We work according to your preferences, ensuring your home reflects your style and comfort.
Independence often means having the freedom to go where you want, when you want. Our Travel and Transport Assistance includes:
We aim to expand your mobility options, opening up new possibilities for engagement and exploration.
A clean home and a beautiful garden can enhance your quality of life. Our services include:
We ensure your home remains a pleasant and inviting space, both inside and out.
Caring for a loved one is a significant commitment. Our Respite Care services provide:
Respite care benefits both the caregiver and the participant, promoting well-being for all involved.
Supported Independent Living (SIL) offers housing options that enable you to live independently while receiving the assistance you need. Our SIL services include:
SIL empowers you to live autonomously within a supportive environment, promoting confidence and self-reliance.
We’re more than just an NDIS provider — we’re your local Melbourne partner in building independence, confidence, and quality of life.
Our Melbourne team is committed to flexible, person-centred care, ensuring you get the right support when and where you need it.
very participant’s journey is unique. That’s why we create tailored NDIS support plans—whether you need assistance at home, daily living support, or help to achieve your community goals in and around Melbourne.
Our Melbourne-based support workers are compassionate, skilled, and experienced in supporting a wide range of needs—from personal care and transport assistance to community participation and therapy coordination.
Life changes—and your NDIS plan should adapt with it. We quickly adjust services so you always receive the right level of support, whether that’s additional personal care, plan management, or respite across Melbourne’s suburbs.
We see you as a whole person, not just a list of needs. Our holistic approach covers every area of life—home, health, and wellbeing—so you can grow and thrive with confidence throughout Melbourne.
Melbourne is one of Australia’s most diverse cities, and our team reflects that. We respect your cultural background, beliefs, and traditions—offering inclusive support that aligns with your lifestyle and values.
When you choose Pacific, you’re choosing a Melbourne-based team that’s approachable, responsive, and dedicated to your success. You’ll always have someone to talk to and rely on—your trusted NDIS provider in Melbourne.
Personalised support to help you stay fit and healthy with gym training and fitness routines.
Experience the benefits of therapy dogs to enhance your emotional and psychological well-being.
Learn to play the guitar or improve your skills with our engaging and supportive music classes.
Engage in creative art sessions to express yourself and improve mental health.
Learn to prepare nutritious meals and develop cooking skills to enhance your independence.
Participate in gardening activities to promote relaxation and a sense of achievement.
Learn to navigate public transport systems safely and independently.
Support with caring for your pets, ensuring they are well-fed, exercised, and healthy.
Participate in guided outdoor activities like bushwalking, camping, and nature exploration.
Personalised coaching to help you achieve your fitness
Enjoy trips to museums, theatres, concerts, and other cultural or recreational venues.
Join our yoga and meditation sessions to improve physical health and reduce stress.
Engage in dance sessions to improve physical fitness and express creativity.
Assistance in improving language skills and literacy for better communication and daily functioning.
Connect with mentors or peers who can provide guidance, support, and shared experiences.
Whether you’re self-managing or looking for expert NDIS plan managers in Melbourne, Pacific Community Care helps you take full control of your funding. Our goal is to maximise your NDIS plan so you get real value, stress-free management, and more time to focus on what matters most.
We keep our pricing fair and transparent, making sure your NDIS funds go further and directly support your goals.
Choose support when you need it—without being locked into rigid schedules or long-term commitments.
Access a wide range of services, from personal care and community access to support coordination and SIL—all under one trusted provider.
Our NDIS plan managers Hobart provide clear invoices and service agreements, giving you confidence and peace of mind with every transaction.
Q1. What areas in Melbourne do you provide NDIS services to?
We serve Greater Melbourne and surrounding suburbs — including Melbourne CBD, Southbank, Carlton, Fitzroy, Prahran, Brighton, and nearby inner-and-outer areas. Contact us to confirm availability in your specific location.
Q2. What NDIS services does Pacific Community Care offer in Melbourne?
We provide personal care, domestic assistance, daily living support, transport & travel assistance, support coordination, respite care, group activities, supported independent living (SIL), and tailored support services (e.g. cleaning, gardening).
Q3. What is support coordination and how can it help me with my NDIS plan in Melbourne?
Support coordination helps you understand your NDIS plan, connect with the right local service providers, manage supports, and build your capacity to choose and direct services yourself. Our Melbourne team guides you through those steps.
Q4. Can Pacific Community Care manage my NDIS plan in Melbourne? What does that include?
Yes. As plan managers, we assist with budget tracking, invoice submission, claiming services, ensuring compliance with NDIS rules, and delivering clear financial reports so you can focus on your goals.
Q5. What types of disabilities and support needs does your Melbourne service cater to?
We support people with physical, intellectual, neurological, sensory, and psychosocial disabilities — including Autism Spectrum Disorder, ADHD, chronic illness, and mental health challenges. Our services are flexible to match individual goals and needs.
Q6. Do you provide SIL (Supported Independent Living) in Melbourne? What does it include?
Yes. Our SIL services support participants to live more independently in housing with assistance for daily tasks, hygiene, meals, life skills training, and social participation — tailored to individual support levels.
Q7. Can you help with transport and community access in Melbourne?
Absolutely. We support your travel to appointments, social activities, shopping, and community events. We also provide travel training so you can use public transport confidently.
Q8. I’m interested in tailored services — do you offer things like dog therapy, cooking classes or art therapy in Melbourne?
Yes! Our tailored services include pet therapy, art/music therapy, cooking classes, yoga, gardening, and more. We design these around your interests and goals so support feels meaningful and enjoyable.
Q9. Are your support workers based in Melbourne, and how are they selected?
Yes — they are local to Melbourne. We carefully select staff for their empathy, skill, and professionalism. Every support worker is background checked, NDIS-screened, and trained in inclusive, person-centred care.
Q10. How do you ensure flexibility if my support needs change?
We review your supports regularly, and we adapt services (such as increasing or modifying personal care, domestic help, or respite) to match evolving needs, goals, or lifestyle changes.
Q11. How transparent is your billing and pricing for NDIS clients in Melbourne?
Very transparent. We use NDIS guidelines, issue clear invoices and service agreements, and discuss all costs openly — whether you self-manage or use our plan management.
Q12. What are your service hours in Melbourne?
Our office hours are Monday–Friday, 8:00 AM to 5:00 PM, and we provide support services every day (including weekends) according to participant plan needs.
Q13. How do I get started with Pacific Community Care as my NDIS provider in Melbourne?
Just call +61 434 189 192, email admin@pacificcommunitycare.com.au, or submit an enquiry on our Melbourne page. We’ll walk you through the assessment, planning, and service-start steps.
Q14. Why choose Pacific Community Care as your NDIS provider in Melbourne?
Because we combine local understanding, compassionate staff, flexible supports, and holistic care — we’re committed to helping you live more independently, confidently, and with dignity.